Order Processing: All orders are processed within [1-2 business days]. Orders are not shipped or delivered on weekends or holidays.
Order Confirmation: After placing an order, you will receive an order confirmation email. This email will include details of your purchase and an estimated delivery date.
2. Shipping Rates and Delivery Estimates
Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. Rates may vary based on your location and the shipping method selected.
Delivery Estimates:
Standard Shipping: [5-7 business days]
Express Shipping: [2-3 business days]
Overnight Shipping: [1 business day]
Delivery Delays: Please note that delivery delays can occasionally occur due to factors beyond our control, such as weather conditions or carrier delays.
3. Shipment Confirmation and Order Tracking
Tracking Information: Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to track your order through the carrier’s website.
Multiple Shipments: If your order consists of multiple items, they may be shipped separately. You will receive a tracking number for each shipment.
4. International Shipping
Availability: We currently ship to [list of countries]. Please note that international shipping rates and delivery times vary depending on the destination.
Customs, Duties, and Taxes: StyleAxo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages and Lost Shipments
Damaged Items: If you receive a damaged item, please contact us immediately at [Insert Email Address] with your order number and a photo of the damaged product. We will work with you to resolve the issue.
Lost Shipments: If your tracking information indicates that your order has been delivered but you have not received it, please contact the carrier or our customer service team for assistance.